Safety and wellbeing
Dear guest, in light of a new reality POST Coronavirus (COVID-19), we would like to share some information about the actions taken by our hotel.
Our first priority is the safety and wellbeing of our guests and employees, therefore, we have implemented, a reception protocol under the “Hosteleria Segura” label, which includes the following safety and hygiene measures:
- Hydro alcoholic gels are available to our guests in different and numerous places of our
- common areas.
- We have reinforced our cleaning program in public areas with frequent disinfection of high
- contact points.
- Strict cleaning protocols including extra disinfection at contact points in rooms and
- bathrooms.
- Reinforced social distancing in common areas.
- Food security reinforced with new protocols for breakfasts.
- Prioritization of Check-in, check-out and contactless payments whenever possible.
- Direct and immediate communication channel to answer your questions and better
- prepare your stay.
- Trained and prepared teams with safety and hygiene protocols
- We are doing our best to anticipate your needs.
Please do not hesitate to contact us if you have any concerns about your upcoming reservation, by mail to info@palacioshotel.com or calling us to the following number: + 34 941 180 100 We look forward to welcoming you soon!